ESG at NetZero
Following best-in-class Environmental, Social, and Governance (ESG) standards is at the heart of NetZero's mission, business model, and culture.
NetZero's environmental and social action plan has been built around the IFC Performance Standards on Environmental and Social Sustainability, the world's reference framework for corporate ESG and health and safety action.
Compliance with these requirements is monitored by NetZero's ESG Committee, composed of several non-executive professionals with decade-long experience in ESG and sustainability.
Our business commitments
Act for the long term
As a family-founded business that stores carbon for a thousand years and delivers soil benefits that compound over decades, we need to be consistent and act with the same long-term mindset.
Operate to high standards
From industrial safety to carbon accounting and certification, excellence guides how we build and operate — and we expect the same from our partners.
Maximise local co-benefits
We build circular projects that create qualified jobs, strengthen regional economies, and deliver long-lasting social and environmental impact.
Our operational commitments
Safety
From hardware design to operational procedures, safety always takes precedence, with zero tolerance for shortcuts — not as a stated value, but as a daily practice at every level.
Quality
From feedstock selection to product certification, we set high quality standards and rigorously control their application, refusing to compromise on expectations.
Delivery
Once Safety and Quality criteria are met, we do everything in our power to meet agreed timelines — but we will never ship a product that falls short of our standards just to hit a date.
Cost as a consequence
We are not the cheapest player in the industry – precisely because we refuse to compromise on our standards, and doing so has a cost. We think this is the only right way.
Our ESG policies
NetZero has a comprehensive set of ESG policies that govern its operations. These policies are applicable to both staff and suppliers.
Whistleblowing and grievances
To ensure that all stakeholders can speak up and signal violations of our policies or of the law, NetZero offers an anonymous channel for whistleblowing and grievances.
Messages sent through this channel are examined and sorted by an independent company, then processed by NetZero. For the most serious cases of violations, messages are directly escalated to non-executive members of NetZero's Board and ESG Committee, who are in charge of independently and confidentially investigating the matter.
Please note that this channel is meant exclusively for whistleblowing and grievances and should not be used for commercial or after-sales enquiries, nor for general questions.