Contact details
Address in France (Group)
4–6 rue Thiers, 75116 Paris
Address in Brazil
Rua Sergipe, 925, Savassi, Belo Horizonte, 30130‑171, MG
Whistleblowing and grievances
To ensure that all stakeholders can speak up and signal violations of our policies or of the law, NetZero offers an anonymous channel for whistleblowing and grievances.
Messages sent through this canal are examined and sorted by an independent company, then processed by NetZero. For the most serious cases of violations, messages are directly escalated to non-executive members of NetZero's Board and ESG Committee, who are in charge of independently and confidentially investigating the matter.
Important: this channel is meant exclusively for whistleblowing and grievances and should not be used for commercial or after-sale inquiries, nor for general questions.